HOTPARROT Shipping Policy

Effective Date: July 20, 2026

At HOTPARROT, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During holidays, sales events, or promotional periods, order processing may take slightly longer than usual.

Shipping Options

Standard Shipping

Estimated Delivery Time: 3–5 business days
Shipping Fee: $8.99

Free standard shipping is available on orders of $79 or more, calculated before taxes and after any applicable discounts.

Express Shipping

Estimated Delivery Time: 1–2 business days
Shipping Fee: $19.99

Please note that all delivery times are estimates only and may vary due to weather conditions, carrier delays, customs procedures, holidays, or other circumstances beyond our reasonable control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available or update in the carrier’s system.

Delivery Delays

Although we work with reliable shipping carriers, delays may occasionally occur due to severe weather, holidays, carrier operational issues, customs processing, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact us, and we will be happy to assist you.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

HOTPARROT is not responsible for delivery delays, lost packages, returned shipments, or additional shipping charges resulting from incorrect or incomplete shipping addresses provided by the customer.

Please carefully review your shipping information before completing your order.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide the following information:

• Your order number

• Clear photos of the damaged package

• Clear photos of the damaged product(s)

We will review your request promptly and work with you to provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us:

HOTPARROT

Email: support@hotparrot.shop
Phone: +1 701-975-0327

Address:
3876 N Gloster St
Tupelo, MS 38804
United States